FSA Psychology, formerly Warehouse One7, provides a range of support services across the lifespan.
We have extensive clinical mental health expertise and an ethos of meeting people “where they’re at”. FSA Psychology will help you better understand difficult emotions and behaviours and learn strategies to manage these effectively.
We support
Anxiety and depression
Understanding child behaviour
Neuroaffirmative care
Grief and life transitions
Learning, cognitive, and diagnostic assessments
Connection and belonging
LGBTIQA+ affirming practices
Trauma-informed care
Supporting parents and carers
Fees
Medicare
A valid GP referral (Mental Health Treatment Plan; MHTP), allows 10 subsidised sessions per year. You are required to book appointments with your GP to obtain a re-referral after the first 6 sessions, then again after the next 4.
Registered psychologist
Per 50 minute consultation:
Standard fee = $175.00
Full time student self-funding = $140.00
Concession card holders = $105.00
Clients with a valid MHTP can receive a rebate of $89.65 processed on the spot.
Clinical psychologist
Per 50 minute consultation:
Standard fee = $215.00
Full time student self funding = $180.00
Concession card holders = $145.00
Clients with a valid MHTP can receive a rebate of $131.65 processed on the spot
Private Health Insurance
Registered psychologist
Per 50 minute consultation:
Standard fee = $175.00
Full time student self-funding = $140.00
Concession card holders = $105.00
Clinical psychologist
Per 50 minute consultation:
Standard fee = $215.00
Full time student self funding = $180.00
Concession card holders = $145.00
Some private health insurers will provide a rebate with a receipt of payment.
Please check with your health fund.
Third party funding including NDIS
You can use NDIS funding if the funds are Self-Managed or Plan Managed by a Local Area Coordinator (LAC). These fees are covered by your NDIS plan.
Per 50-minute session:
Third-party session fee = $214.41
Provisional Psychologist
Our psychologists with provisional registration are fully supported by our clinical team. Psychologists with provisional registration do not have a Medicare provider number, therefore you are not eligible for a rebate under Medicare.
If you are allocated to a provisional psychologist and are not funded under a third-party, sessions will be charged at $85.00 per 50-minute consultation.
Reports and Letters
Our clinicians can complete a brief letter during your session, free of charge. GP correspondence can be provided to you on request, free of charge.
Detailed 1-2 page reports can be provided upon request and cost $170.00
Missed appointments, rescheduling & cancellations
Therapy
FSA Health & Wellbeing’s services, including FSA Psychology, are primarily Fee based due to a lack of external funding to provide ongoing sustainability. As such, we are required to enforce cancellation fees where appointments are not attended or where short notice is provided.
Appointment reminders are routinely sent via SMS and Email in the lead up to an appointment booking and allow for 48 hours’ notice of cancellation. Cancellation requests can be sent via email to triage@familyservices.org.au; by calling our reception on 1800 372 000 (option 2); or by responding to the SMS reminder message.
FSA Health & Wellbeing’s cancellation policy is as follows:
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The first late cancellation will be waived. This will only apply to the first instance of a late cancellation.
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Where cancellation is received with less than 48 hours’ notice, 50% of your session fee will be charged.
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Where cancellation is received with less than 24 hours’ notice or you do not show to your appointment, the full amount (i.e., 100%) of your session fee will be charged.
Your securely stored debit or credit card will be charged the relevant fee. You will be emailed a receipt following being charged. If you would prefer to pay over the phone or in person, you are required to contact our office prior to the end of the scheduled appointment to arrange your preferred payment. In some cases, future appointments will not be booked until the fee has been paid.
Cognitive Assessment
You will make a $100 non-refundable deposit when attending your first assessment session onsite. This deposit will contribute to your overall assessment fee should you attend all subsequent appointments or provide more than 24 hours cancellation notice. However, if you do not provide 24 hours cancellation notice or do not attend subsequent appointments, the $100 will be forfeited and be in addition to the overall assessment fee.
SMS reminders are automatically sent 48 hours prior to an appointment, allowing the opportunity to cancel. No rebates are paid by Medicare for missed appointments. If you are using NDIS, your plan will be charged the relevant fee.
This policy is necessary to ensure that we can continue to operate and support the community.