QLD Psychological Therapies
Funded by the Darling Downs and West Moreton Primary Health Network, our Psychological Therapies program provides no cost mental health services to people across the lifespan from the Somerset and Lockyer Valley LGAs.
Services are available face-to-face in Lowood and Gatton, or can be provided via telehealth across Somerset and Lockyer Valley LGAs.
Our downloadable flyer provides additional information.
Services provided include:
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Intake Assessment and service navigation
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Short to medium term psychological intervention provided by an accredited Mental Health Clinician, for an initial ten sessions.
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Warm referral to other services that can better support your needs and/or provide continued support once your engagement with us ends.
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Group Programs (further information to be confirmed).
Referral & Enquiry
QLD Psychological Therapies currently has availability for referrals.
Referrals to this service must be made by a GP, Psychiatrist, or Paediatrician. Other service providers and allied health practitioners are also welcome to make a referral on behalf of people they are supporting but a GP referral must be provided. This program does not accept self-referrals. Please contact one of the below methods if you have any questions.
QLD Psychological Therapies Process
1
Inquiry & Intake
After receiving your referral from your GP or Head to Health hotline service, our administrative staff will be in contact with you to book the initial intake appointment with our intake team. Once we have all the relevant documentation, and if your referral is deemed suitable for our service, our program manager will allocate you to a Health & wellbeing clinician who has the skill set to meet your needs.
2
Initial session
You can expect a welcoming and confidential environment where your clinician will aim to understand your concerns, goals, and background. The session often involves discussing the reasons for seeking help, personal history, and current challenges. The clinician may ask questions to assess emotional, behavioral, and cognitive patterns, while also explaining the therapy process and answering any questions you might have. It’s an opportunity for you to share openly and for the clinician to collaboratively develop an initial plan for treatment.
3
Ongoing sessions
You will work collaboratively with your clinician to determine the appropriate frequency of sessions, and the amount of sessions you will likely need. Our administrative staff will book these appointments with you.
Our QLD Psychological Therapies Team
James Norman-Hicks
Team Leader
AASW Registration: 220441
James is a Mental Health Social Worker who joined our team in 2025. James has over 10 years of experience working in a range of settings including community mental health, hospital/emergency medicine and addictions. James has also worked in the private practice setting, offering counselling to a broad range of presentations.
James loves working with people and supporting them to find their authentic selves. James is particularly passionate about working with veterans, first responders and those who have experienced trauma.
James works from a client-centered philosophy. He sees his role as an opportunity to go on a journey with a client and share observations so they might reflect on ways to increase strength and resilience in their lives. James prioritises helping people to disconnect from trauma that is held within their body. James utilises a wide range of modalities, with a particular interest in utilising Eye Movement Desensitisation and Reprocessing (EMDR) therapy, critical incident stress debriefing, mindfulness and Dialectical Behavioural Therapy (DBT).
James enjoys surfing, bike riding, listening to records and riding an old Vespa.
James works Monday to Friday.
Aditi (Adi) Singhal
Mental Health Clinician
(she/her)
PACFA Registration: 30833
Adi is a PACFA registered Clinical Counsellor who joined our team in 2024. Aditi has over 3 years of experience working with adults, adolescents and their families in the Not-For-Profit and Private sectors, with a strong focus on Youth Mental Health. She has experience supporting a broad range of challenges including anxiety, mood disorders, workplace stress management, trauma, grief and loss, life transitions, body image concerns, and maladaptive eating.
Adi believes that clients are the experts on their lives. She aims to practice building on clients’ strengths to navigate stressors and adapt new coping strategies to live a more fulfilling and balanced life. Adi is interested in working with clients that present with anxiety, depression, workplace stress, burnout, social relationships and attachment-based challenges.
Adi believes that when people are well informed, they are more empowered in their decision making. She recognises the importance of a strong rapport, and strives to provide a safe and empowering environment to client. She predominantly works with Dialectical Behaviour Therapy (DBT), Cognitive Behaviour Therapy (CBT), Motivational Interviewing, Existential Therapy, Compassion Focused Therapy (CFT) and Acceptance and Commitment Therapy (ACT). Adi embeds a trauma-informed, neuro and gender affirming approach in her clinical practice.
Adi enjoys exploring new bakeries and her weekends are devoted to catching up on sports.
Adi works Monday to Thursday.
Frequently asked questions
If you would like to provide feedback on your experience of this service, please follow this link. (select 'Health & Wellbeing as the service stream')
All feedback collected is anonymous and confidential.
This service is supported by funding from Darling Downs and West Moreton PHN through the Australian Government’s PHN Program.