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Goulburn Mental Health Hub

Bungonia National Park, Australia - 10 October 2018_ The sun setting across the mountain r

​Services provided include:

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  • Intake Assessment and service navigation 

  • Peer Support

  • Counselling and therapeutic support with an accredited Mental Health Clinician
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Further information can be accessed through our service flyer HERE

Mental Health Hub logo

Goulburn Mental Health Hub provides a welcoming point of entry to mental health support for the community of Goulburn-Mulwaree LGA (Gundungurra and Ngunnawal Country), and surrounds.

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Funded by the South Eastern NSW Primary Health Network (COORDINARE), the Goulburn Mental Health Hub will provide no cost mental health services for 3-6 months to eligible consumers of aged 16 years and older. ​

Referral & Enquiry

GMMH Referral

Goulburn Mental Health Hub currently has availability for referrals. Referrals can be made through any of the below options. Please note, the referral form is not mandatory.

All referrers and consumers can view our easy-to-read guide on the Consumer Journey to assist with referral HERE.

Goulburn Mental Health Hub Process

1

Inquiry & Intake

Following your referral being received through any of the above methods, our administrative staff will be in contact with you to book an intake phone call with our intake clinician. Once completed, your intake information will then be reviewed by the Program Manager to determine if we are the best service to suit your needs. If deemed suitable, you will be allocated to a mental health clinician and/or peer worker. If we are not considered the best option for you, you will be contacted to discuss other more suitable referral options and supported to make these referrals if necessary.

2

Initial appointment/s

Once allocated, our administrative staff will contact you to book your initial appointment with a mental health clinician. If you have also opted to see a peer worker, they will get in contact with you directly to book in your first appointment. Your initial appointments will be primarily focused on information gathering, with the clinician and/or peer worker working with you to understand your goals and how to best meet them.

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3

Ongoing appointments

You will work collaboratively with your mental health clinician and/or peer worker to determine the appropriate frequency of sessions over the 3-6 month period. These appointments will generally be booked directly with your worker, however may also be booked through our administrative staff.

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Goulburn MH Hub Team

Our Goulburn Mental Health Hub Team

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Cherie McCafferty

Psychologist

(she/her)

AHPRA Registration: PSY0001152502

Cherie is a registered psychologist who joined our team in 2022. Cherie has over 15 years of experience working with children, adolescents and adults. Cherie has been employed across different settings including NSW Health, Non-Government Organisations, and in private practice.

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Cherie believes psychology is a positive healing science. She aims to embrace diversity, be inclusive and recovery orientated. She is interested in working with kids, especially those over the age of five and women of all ages.

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Cherie aims to be client centered and flexible in her treatment approach, providing an individualised approach. Cherie predominately works with best practice therapies including Cognitive Behaviour Therapy (CBT) and Acceptance and Commitment Therapy (ACT) with Mindfulness. She is a qualified Mindfulness and Meditation Coach, Circle of Security Parenting Facilitator and is trained in the Confident Carers Capable Kids (CCCK) Program.

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Cherie enjoys going to the beach or the bush, watching live music, hanging out with her family, pets and friends, reading, movies, travel, shopping, fashion and getting coffee.

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Cherie provides telehealth appointments on Tuesdays.

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Emma Taylor

Senior Peer Worker

(she/her)

Emma is a Mental Health Peer worker who joined our team in 2024. She has over 5 years of experience in the mental health sector. Emma previously worked in childcare and disability.

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Emma’s reason for joining the mental health workforce is that she finds fulfillment in helping others on their recovery journey. Her role as a peer worker supports individuals facing mental health challenges but also plays a crucial part in reducing stigma. Emma believes that by fostering a sense of community, we create a space where people feel understood and accepted, which can be incredibly empowering. Seeing the growth and positive change in those we support is why she does this job. Emma has experience working with a broad range of people and circumstances. She enjoys working with everyone, especially people over the age of 65. She particularly enjoys learning from their stories, experiences and increasing their independence and sense of wellbeing.

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Emma aims to be honest and authentic when supporting people. She works with a person led approach, using her own lived experience of mental health challenges while understanding that everyone is the expert of their own lives.

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Emma enjoys gardening, reading and camping.

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Emma works Monday to Thursday.

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Carla Vrins

Peer Worker

(she/her)

Carla is a Mental Health Peer worker who joined our team in September 2025. She has over 4 years of experience in the mental health sector. Carla is also an experienced trauma informed yoga teacher and mindfulness meditation facilitator and enjoys bringing aspects of these modalities into her support work.

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Carla’s reason for joining the mental health workforce is that enjoys helping others on their own unique recovery journey. Her role as a peer worker supports individuals facing mental health challenges, reducing stigma around mental health and installing hope to individuals that recovery is possible in their own unique way. Carla has experience working with a broad range of people living through a variety circumstances. She enjoys working with everyone and learning about their life experiences. Carla loves watching people grow and make positive change, increasing their sense of happiness and overall wellbeing.

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Carla is genuine and authentic with the people she supports, using her own mental health challenges to encourage empowerment and independence.

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Carla enjoys gardening, yoga, reading and spending time with her children and grandchildren.

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Carla works Monday to Wednesday.

Frequently asked questions

This service is funded by
PHN Coordinare logo

An initiative of

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Family Services Australia logo

© 2025 Family Services Australia. All rights reserved.

ABN 47 907 536 122

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Phone 1800 372 000 (Option 2)

Email FSApsychology@familyservices.org.au

      Address 1 Lamerton Crescent, Shellharbour City Centre NSW 2529

Postal Address PO Box 291, Shellharbour City Centre NSW 2529

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We acknowledge the Traditional Custodians of the land on which we live and work, and of the many different nations across the wider regions from which we all come. We pay our respects to the Elders, past and present as the holders of the memories, the traditions, the culture, and the spiritual well-being of the Aboriginal and Torres Strait Islander peoples across the nation. 

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Family Services Australia is a registered ‘Welcoming Place’ through ACON's ‘Welcome Here Project’.


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